28 May 2025
18 min read
Vision

Beyond Alchemy: The Three Dimensions of Trust in Enterprise AI

UOR Foundation

Published on 28 May 2025

Watch the Full Panel Discussion

This article is based on insights from the AI RUSH panel featuring industry leaders discussing the future of enterprise AI.

The Alchemy Phase of AI

We're living through what Ilya from UOR Foundation aptly calls the "alchemy phase" of artificial intelligence. Every interaction with ChatGPT, every generated image, every AI-powered decision operates on probability rather than certainty. As Ilya observed at a recent panel, "Every time you put in an input and you get an output... it's not deterministic. It's based on probability."

This fundamental uncertainty creates a trust deficit that's preventing widespread enterprise adoption. While we marvel at what AI can do—the text it generates, the images it creates—we struggle to answer the critical questions: Why does it do it? How does it arrive at its conclusions?

The Three Dimensions of Trust

UOR Foundation's framework for AI trust centers on three critical dimensions that must be addressed before enterprises can fully embrace AI systems:

1. Context Awareness: The Data Dimension

The first dimension addresses a fundamental challenge: Is the AI fully aware of the context in which it operates? In enterprise environments, data often lives in fragmented silos across different modalities. Whether you're running a healthcare system with patient records scattered across departments or a CRM application with customer data in various formats, the AI must unite this disparate information while respecting each data schema.

As Ilya explained, this isn't just about data aggregation—it's about ensuring the AI understands the relationships, constraints, and nuances within each data source. Without this contextual awareness, AI systems risk making decisions based on incomplete or misunderstood information.

2. Determinism: The Path to Answers

The second dimension tackles the "black box" problem that plagues current AI systems. Large language models use probabilistic token approaches, making it "almost impossible to come to the same conclusion with the same input." This variability might be acceptable for creative tasks, but it's a dealbreaker for critical applications.

Consider the defense sector, where DARPA now mandates that AI must be interpretable and able to explain its outcomes. When lives, money, or critical infrastructure are at stake, enterprises need to understand not just what the AI recommends, but exactly how it arrived at that recommendation.

3. Execution: From Theory to Reality

The third dimension focuses on practical implementation. How do we ensure that AI agents can execute tasks within specific constraints and parameters? This is where AI transitions from an interesting experiment to a real business tool. It's not enough for an AI to suggest actions; it must be able to carry them out reliably within the guardrails set by the organization.

The Industries Leading the Charge

While many sectors experiment with AI, three industries emerge as natural leaders due to their high-stakes nature and data intensity:

Defense: Companies like Palantir are already creating digital twins of entire battlefields, not just mapping current situations but forecasting different scenarios. The military's requirement for deterministic, explainable decisions drives innovation in trustworthy AI.

Healthcare: With fragmented data across multiple systems and modalities, healthcare desperately needs AI that can unify information for preventative medicine. But trust is paramount when patient lives depend on AI recommendations.

Finance: From middle and back-office operations that involve "matching numbers all day long" to complex trading decisions, finance requires AI that's both efficient and auditable.

The Search Revolution and Its Discontents

Perhaps nowhere is the trust problem more visible than in how AI is reshaping internet search. As Perplexity raises at a $15 billion valuation, Ilya warns of a troubling future: "As LLMs produce more and more of internet content, you're effectively going to have LLM eating its own lunch."

This recursive problem—AI training on AI-generated content—threatens to erode our connection to ground truth. Without deterministic approaches and clear sourcing, we risk creating an information ecosystem where "it will be very difficult to decipher what is real, what isn't real."

Moving from Alchemy to Science

The path forward requires a fundamental shift in how we approach AI development. Instead of celebrating the magic of probabilistic outputs, we need to build systems that can:

  • Provide consistent, deterministic results for the same inputs
  • Explain their reasoning in terms humans can understand and verify
  • Operate within clearly defined constraints while maintaining flexibility
  • Integrate seamlessly with existing enterprise data architectures

As Shivao from KKR noted, even the world's largest investment firms struggle to place five-to-seven-year bets in the current AI landscape because "every two months there's like a foundational shift happening." This volatility reflects our current alchemical phase—exciting but unpredictable.

The Trust Imperative

The transition from AI alchemy to AI science isn't just a technical challenge—it's an existential requirement for enterprise adoption. As Ilya emphasized, "For any enterprise, explaining how the sausage is made is paramount."

Organizations like UOR Foundation, working on "neurosymbolic AI" that provides determinism and context awareness, represent the vanguard of this transformation. They're not trying to make AI less capable, but rather more trustworthy—combining the pattern recognition powers of neural networks with the logical reasoning of symbolic systems.

Conclusion: The Evolution Ahead

We stand at a crossroads. The current generation of AI has proven its capabilities but exposed its limitations. The next phase requires us to answer not just "what" AI can do, but "why" and "how" it does it.

For enterprises evaluating AI adoption, the message is clear: Look beyond the impressive demos and ask hard questions about trust, determinism, and explainability. The companies that crack this code—that transform AI from alchemy to science—will define the next era of enterprise technology.

As we move forward, remember that trust isn't a nice-to-have feature—it's the foundation upon which all sustainable AI adoption must be built. The sooner we acknowledge this, the faster we can realize AI's true potential in transforming how businesses operate, make decisions, and serve their customers.

The alchemy phase has shown us what's possible. Now it's time to build the science that makes it reliable.

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